Shipping policy
1. Introduction
Thank you for choosing Clubhouse Sportswear for your shopping experience. We're committed to ensuring that your purchase reaches you swiftly and smoothly. This Shipping Policy details our shipping practices for your convenience.
2. Shipping Locations
We primarily ship within Canada, but also offer shipping to select international destinations. If your location isn't displayed during the checkout process, please reach out to us for assistance.
3. Shipping Costs
- Standard Shipping within Canada: Free for orders over CAD $99.
- International Shipping: Prices may vary based on destination and package weight.
Final shipping charges will be visible during checkout.
4. Shipping Times
- Within Ontario: Typically 2-4 business days.
- Other parts of Canada: Typically 4-8 business days.
- International Shipping: Typically 7-15 business days.
These are estimated delivery times, and the actual delivery period might differ based on unforeseen factors.
5. Tracking Your Order
After we ship your order, you'll receive an email notification that includes a tracking number. Use this number and the link in the email to monitor your package's journey.
6. Shipping Carriers
Our orders are delivered through the following carriers: ["Canada Post, FedEx" or any other shipping based on your location].
7. Customs and Duties
Customers receiving shipments outside of Canada might encounter customs and duty fees. These are not included in our shipping rates and are the customer's responsibility.
8. Delays
Occasionally, factors beyond our control, like adverse weather, holidays, or customs inspections, might affect shipping times.
9. Failed Deliveries
Should a package come back to us due to an address error or multiple unsuccessful delivery attempts, customers will need to pay both the return and re-shipping fees.
10. Damaged Items
In the unfortunate event that you receive a damaged item, please inform us promptly at clubehousesportswear@gmail.com. We'll guide you on the next steps.
11. Updates to Our Shipping Policy
Our Shipping Policy might undergo changes over time. Any updates will appear on this page, so we recommend checking back periodically.
12. Get in Touch
If you have any questions or concerns about shipping, feel free to contact us at clubehousesportswear@gmail.com